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ProCare, Proactive IT Services

Pro CareEnterprise-Level IT Care for Small and Medium Businesses

Reduce Downtime, Increase Employee Productivity, and do it on a worry-free Flat Rate budget.

Downtime is costly.  When your server or a user's computer goes down (and it happens to everyone eventually!), your business can come to a halt.  If your bottom line stops working because of IT issues, technology issues can quickly amount to large chunks of time being spent and wasted until a technician can resolve the problem.  The NetSolutions Team aims to stop common issues before they hurt your bottom line.  We partner with our clients as their outsourced IT company to deliver standards that are normally reserved for large Enterprises at a budget intended for small and medium-sized organizations.  We proactively monitor your computers, servers, and entire network infrastructure 24 hours a day, 365 days a year.  Our dedicated team runs maintenance and updates, and our help desk can quickly respond to your technology needs.  Best of all, it's all included under a manageable monthly fee.

The Value of ProCare

A lot of businesses are used to the old world methods of IT; computers break, the IT company comes in and fixes it, and leaves with a variable amount of cash. The NetSolutions way exists to benefit our clients. Our core benefits can make a big difference for small businesses:

  • Budget your monthly IT expenses

  • Many workstation issues cease to exist with managed maintenance

  • Included Help Desk Support

  • Less Down Time

  • Many issues are caught and resolved before they affect your staff

Proactive, 24/7/365 Support means our team is always looking out for your business and your goals, and can help you meet your IT needs as you grow.  Our success is built around your success.

Focus on your Business, not on your IT

Think of us as your outsourced IT company.  We know your infrastructure inside and out, document your needs, and track everything.  We manage your hardware vendors so you don't have to.  We free up your most tech-savy employee so he/she can get back to what you hired them for.  Most important of all, we provide you the peace of mind that your organization benefits from technology, instead of suffering with it.

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ProCare Summary

Benefits:

  • Slash expenses with our flat-rate
    IT services – no surprise charges
  • Receive Enterprise-Level care
  • Significantly reduce downtime
  • Save time with a dramatic reduction
    of spam and unwanted junk mail
  • Reduction of operational
    costs = increased profits
  • Get back valuable productivity
    from your employees
  • Focus on managing your business,
    not your technology
  • Have confidence that your technology
    is professionally managed
  • Secure your data from theft, loss
    and corruption
  • Maintain maximum system performance

Features:

  • Unlimited remote and on-site support
    weekdays from 8am to 5pm
  • 24/7/365 emergency support available
  • Preventative maintenance and monitoring
  • Critical security updates and Microsoft patch management
  • Full server administration, including security and user management
  • Network policy enforcement and administration
  • Managed anti-virus protection

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